---
title: Customer Support | Help Centre
description: We're always here to help. Find answers to customer account questions.
---

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1. [Help Centre](https://learn.heybabbl.ca/en/internet-helpdesk)
2. [Customer Support](https://learn.heybabbl.ca/en/internet-helpdesk/customer-support)

# Customer Support

 We're always here to help. Find answers to customer account questions.

- [Understanding your Billing](https://learn.heybabbl.ca/en/internet-helpdesk/understanding-your-billing)
- [How Do I Resolve a Failed Payment?](https://learn.heybabbl.ca/en/internet-helpdesk/how-do-i-resolve-a-failed-payment)
- [How Do I Change My Internet Plan?](https://learn.heybabbl.ca/en/internet-helpdesk/how-do-i-change-or-upgrade-my-internet-plan)
- [Experiencing Higher Than Expected Charges?](https://learn.heybabbl.ca/en/internet-helpdesk/experiencing-higher-than-expected-charges)
- [How do I return my rental modem](https://learn.heybabbl.ca/en/internet-helpdesk/how-do-i-return-my-rental-modem)
- [How do I transfer my account to another person.](https://learn.heybabbl.ca/en/internet-helpdesk/how-do-i-transfer-my-account-to-another-person)

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## Account

- [How do I update my Credit Card](https://learn.heybabbl.ca/en/internet-helpdesk/how-do-i-update-my-credit-card)
- [No Hassle Cancel](https://learn.heybabbl.ca/en/internet-helpdesk/no-hassle-cancel)
- [How do I move my services to a new address?](https://learn.heybabbl.ca/en/internet-helpdesk/how-do-i-move-my-services-to-a-new-address)
- [Account modification Charges](https://learn.heybabbl.ca/en/internet-helpdesk/one-time)

## Technical Questions

- [Troubleshooting WI-FI disconnections](https://learn.heybabbl.ca/en/internet-helpdesk/troubleshooting-wi-fi-disconnections)
- [How do I troubleshoot drops in my video calls?](https://learn.heybabbl.ca/en/internet-helpdesk/how-do-i-troubleshoot-drops-in-my-video-calls)

- [Getting Started](https://learn.heybabbl.ca/en/internet-helpdesk/getting-started#main-content)

    - [Customer FAQs](https://learn.heybabbl.ca/en/internet-helpdesk/getting-started#customer-faqs)
    - [Installation](https://learn.heybabbl.ca/en/internet-helpdesk/getting-started#installation)
- [Home Internet Service FAQ](https://learn.heybabbl.ca/en/internet-helpdesk/home-internet-service-faq#main-content)

    - [Getting the most out of your home internet](https://learn.heybabbl.ca/en/internet-helpdesk/home-internet-service-faq#getting-the-most-out-of-your-home-internet)
    - [Security](https://learn.heybabbl.ca/en/internet-helpdesk/home-internet-service-faq#security)
    - [Troubleshooting](https://learn.heybabbl.ca/en/internet-helpdesk/home-internet-service-faq#troubleshooting)
    - [Ordering](https://learn.heybabbl.ca/en/internet-helpdesk/home-internet-service-faq#ordering)
    - [Setup](https://learn.heybabbl.ca/en/internet-helpdesk/home-internet-service-faq#setup)
- [Customer Support](https://learn.heybabbl.ca/en/internet-helpdesk/customer-support#main-content)

    - [Account](https://learn.heybabbl.ca/en/internet-helpdesk/customer-support#account)
    - [Technical Questions](https://learn.heybabbl.ca/en/internet-helpdesk/customer-support#technical-questions)
- [Launch FAQ Articles](https://learn.heybabbl.ca/en/internet-helpdesk/launch-faq-articles)

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