How do I temporarily suspend my service? How do I reactivate my account?

You can suspend your service, keep your modem for reactivation on another date by following the process.

Log into your my account here

Select the My Subscription section from the list

Select the yellow Cancel button

 

Send an email to info@heybabbl.ca with the following information

Date service will begin being temporarily suspended

A rough date range the service will be restored. 

Please note if it will be a different address when you are reconnecting

 

REACTIVATING YOUR ACCOUNT

A week or more prior to your return 

Log into you my account here

Select the My Subscription section from the list

Select the yellow Reactivate button (There is a $25 reactivation cost)