No Hassle Cancel
We hate to see you go but if you must, it is really easy.
- Log into the Customer Login page located here and sign in using your Username or Email Address and your password.
- Click on My Subscription located on the left side navigation.
![KB-no-hassle-cancel-1](https://learn.heybabbl.ca/hs-fs/hubfs/KB-no-hassle-cancel-1.png?width=293&name=KB-no-hassle-cancel-1.png)
- Once in the subscription page, click on the yellow Cancel button
![KB-no-hassle-cancel-2](https://learn.heybabbl.ca/hs-fs/hubfs/KB-no-hassle-cancel-2.png?width=630&name=KB-no-hassle-cancel-2.png)
A pop-up will appear instructing you to:
- Pick your last day of service NOTE: Please select a business day only
- You will receive an email with next steps on how to return your modem
- Click a checkbox that acknowledges a $200 charge will be made to your credit card if the rental modem is not returned
![](https://learn.heybabbl.ca/hubfs/image-png-Oct-24-2022-09-07-00-22-PM.png)
- You’ll then receive a notification email confirming your cancellation.